BT Parental Controls allow you to restrict certain types of websites on all devices connected to the BT Smart. A recent survey conducted by telecoms regulator Ofcom found that almost a quarter of parents believed their kids could. Select your child. To find out how to use it, just click on the dropdown for your Hub. You're responsible for paying the bills and for deciding who has access to the BT services you pay for. Learn how to get the best wi-fi performance at home >. Broadband Extras & Apps from BT / Parental control is not working; Options. It is well worth it. In response to rik321. BT parental controls allow you to block certain types of websites or apps for all devices that are connected to your internet connection. hi i have watched the tutorials and i do not have any of the manage buttons to set up my broadbandBT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Bills &. on 10-05-2020 10:28 PM Options We run our business from home on BT business FTTP. Maybe something to do with previous homeowners BT internet account? Tried speaking to someone at BT last week. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. Features of BT Parental Controls BT Parental Controls assess each site that is accessed on your home connection. Our parental controls are the only ones that work both in the home and on all our 5 million wi-fi hotspots so your children stay safe wherever they are. 254 in a web browser to open BT Hub Manager. Disable Internet Access with Incorrect Proxy Settings. Solved: I can not get my parental controls to work it keeps saying try again in 15 minutes. Setup may take up to 2 hours. You have not allowed cookies and this content may contain cookies. BT Broadband . You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. We have a BT Youview Box. Reply. on the device you'd like to apply these new parental controls to - switch airplane mode on and off, or restart it to apply the controls. I have been using BT parental control since I had my broadband installed and has worked with no issues. BT Broadband - BT Parental Controls lets you set strict, moderate or light filtering levels, and configure them to allow or restrict access to specific sites. The Hybrid Connect is designed to be used only when your fixed BT Fibre broadband connection is unavailable. Step 3. It worked for my set up anyway. Options. Revealed: 7 in 10 teens want parents to set filters to protect them online. A factory reset is a ‘last resort’ option as you lose all updates that you’ve made to the hub including wireless network name and password updates. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Completely free to use, features include:Re: Parental controls. . Turn on and off parental controls on Sky broadband. Ideally I'd like to have the controls on and this site still accessible like it was last week. With Sky Q, you can use PIN-protected parental controls to restrict the shows, movies, apps and channels that can be watched on your TV, so you can have peace of mind that your little ones are watching Peppa Pig and not Game of Thrones. You will then see a page telling you that BT are activating your Parental Controls. None of our android devices have been able to download updates from Play Store in recent days. Re: Parental controls. It may take up to 10 minutes for filters to be applied to an active browser session. org BT Broadband Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. I've got a problem with BT Parental Controls. Manage phone settings. Hi I also have the same issue. Welcome to the BT Community and thank you for your post! I am sorry for the problems you're having setting up BT Parental Controls. Parental Controls OptionsBT parental controls. " What is one supposed to do as I u. Open a search engine of your choosing. The best budget wireless router: D-Link EXO AX1800 (DIR-X1860) The best router for gamers: Asus ROG. Social workers. There's help for TV box, remote control, channel or picture, the BT TV app and recording or sound problems. We've always had file sharing blocked in the past so has something changed at BT? I would prefer to block FS again and just. BT Parental Controls will block access to gaming applications that connect to the internet when the gaming category is blocked. ”. I am sorry for the problems you're having with Parental Controls. Access free BT Wi-Fi. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Smart Hub 2 - switch on Wi- Fi Controls. Can someone give me easy instructions to set up parental controls on my fibre broadband, the help file says log onto my bt and scroll. Xbox Game Pass Ultimate on us! Buy a Full Fibre 500 or Full Fibre 900 broadband package and get 6 or 12 months’ access to over. By using Broadband Backup, your BT Mobile parental controls will apply. 1. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. Full Fibre, also known as FTTP (fibre to the premises), is built on the UK’s most reliable broadband technology. The Hybrid Connect is designed to be used only when your fixed BT Fibre broadband connection is unavailable. 125+ HD channels (on top of Freeview) Unlimited tablet and mobile TV. g. Fix a problem with BT TV. Note: Please make sure the Private MAC Address is disabled on your clients, otherwise, the parental control won't take effect. You can also set it to automatically interrupt the game if necessary. By phone: call 1818 from the EE device you want to remove or apply parental controls to. It is simple to toggle parental controls on Sky Broadband. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. TNT Sports on Sky TV with BT Broadband: For UK residential BT Broadband customers. BT is the most reliable broadband provider in terms of availability and network size. I have parental controls turned on for media streaming which I assume is causing the problem. i have set-up parental controls to block social media and this works fine on my laptop (win 10 and chrome), however my sons tablet (amazon fire) just ignores restrictions and goes straight to facebook, messenger ect ect. on 20-04-2023 16h39 - last edited on 20-04-2023 16h45 by DavidM. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. Re: Accessing BT Parental Controls. It works by looking at the main purpose of the site. If you're the parent or guardian on your device and want to prevent another family member from changing your settings, tap Use Screen Time Passcode to create a passcode, then re-enter the. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. Children and young people. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. BT Broadband Parental Controls and Safety Settings | Internet Matters. Parental controls on Sky Broadband. Blocking websites, filtering content, imposing time limits, seeing what my children are looking at online: If you’re looking for a more well-rounded security measure, third-party parental controls such as Bark and NetNanny will give you so much more control over your child’s devices over the likes of BT Broadband parental controls for. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. Just as Virgin offers online protection for its broadband customers, it also enables parents to control what their children can see on TV. The parental control option is activated but does not work. BT Online Security Features BT Virus Protect Key points. g. And as a BT Broadband customer exclusive we’re also throwing in an extra 30% off your airtime and double data! Buy now. Unplug the Router at Night. BT has beefed up its broadband parental controls to keep your phones and tablets safe from online smut. I can help. com (and xbox live) were blocked on 'Light' 2) sometimes websites were blocked because of 'homework' even after I had removed all times, reset them, changed them to 2am-3am 3) Twitter was blocke. 1. 168. 225+ live channels. Contact us. Browse . Watch over 70 Freeview channels as well as. In this case it was worth doing as it fixed the problem. any ideas why or do I just need to change it to go off at 9. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. 18 million wi-fi hotspots worldwide. or call 150 from an EE device. BT has announced the launch of a new internet filter designed to protect children online. You can change it at any time. New Full Fibre’s something different. Security settings (Parental controls) I joined BT last week and I am still not able to change the security settings through the BT app (or by logging in to my account online). BT 4G Home Hub settings and updates. I think you need Sky Buddy to have parental controls like that. Re: Parental Controls not working effectively. 0 Ratings. Hi @Skipfem, Thank you for posting. Get unlimited internet access at any of our. Do the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots?. Select “Family Management. Take control of 3. How do I update the software version of my Hub? How do I clear my statistics history? How do I check my usage history? Save the device configuration. . If you delete your account – your settings will be lost. The user’s current restriction level is shown at the top of the Parental Controls screen. Example: Find Your Model Number. BT’s parental controls are fairly simple, and turned off by default. Plus, we won’t put up your prices mid-contract like other major providers. Tap Turn on Screen Time, then tap it again. Choice of add-ons (BT Sport, Rakuten TV. BT parent controls and web protect are enabled. Hi, I was wondering if anybody could advise me on alternatives routers I can use with my service other than the Bt smart hub 2? The reason behind me wanting to use a different router is for better parental controls, the parental controls don’t really work for me right now 😐 as soon as the devices go off a new ip address is issued and my son is. Hi I've got an annoying problem. Features a no-logs policy and 24/7 live chat support. . With BT Broadband and BT Mobile, you get free access to the UK's largest wi-fi network - that means more than 5 million BT Wi-Fi hotspots. This means, regardless of the filter level or time-based filter you've turned on, you'll always benefit from SafeSearch so long as you're on BT broadband and have BT Parental Controls turned on. These messages may appear on any device connecting to your BT Hub. Search for proxy sites. Bills &. i have set-up parental controls to block social media and this works fine on my laptop (win 10 and chrome), however my sons tablet (amazon fire) just ignores restrictions and goes straight to facebook, messenger ect ect. They worked fine until we moved house and were provided with a new hub. I have activated my parental control but I have never gotten it to work. Quickly pause the internet on. All devices at home using BT broadband or any of the five. which is BT infinity and using the now tv app on xbox or pc. You’ll also get the Sky Broadband Buddy parental controls app, free engineer visits from the Sky Broadband Tech Team and 2GB of mobile data for broadband outages. At the top right, tap the profile icon. None of our android devices have been able to download updates from Play Store in recent days. Select the Manage Your Extras button on the Your Package tab. Whether your child uses Apple, Android or other devices, it’s important to consider the available parental controls and setting available. New. Home setup, Wi-Fi & network discussions. BT Parental Controls is the type of comprehensive control system we'd expect from the UK's leading broadband provider and restrictions can be applied across the following categories:Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. BT Smart Hub and Ultrafast Smart Hub - switch on access controls. Barry Collins reveals how kids beat the broadband providers’ safeguards. Out of all of the systems we’ve used, Sky Broadband Buddy. And if you use your BT username to log in to BT Wi-Fi the. Watch the video to get quick tips on how to manage parental controls on Plusnet broadband. ”. How can I change my BT contact details in My BT? How to keep your family safe online with BT Parental Controls and the different blocking categories. Parental controls are still blocking some Xbox online games and mobile apps even when the parental controls have been switched off. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. Parental Controls not working. You will then see a page telling you that BT are activating your Parental Controls. BT Parental Controls is free to BT Broadband customers. ’’. You can google how to do this. (is any other router support this feature ? I have a Fibre 250 with BT Halo 3 ) My Issue is : I am unable to set up parental control timing. We run our business from home on BT business FTTP. I just get the same message saying I need to activate parental control. The process is simple and when the internet is accessed for the first time the account holder needs to decide if they wish to filter their internet at a. Ok i have read through some posts about parental control but. There are two kinds of PIN for BT TV. Activating BT Parental Controls BTW Step by Step instructionsTake control of 3. It’s a powerful system, but that doesn’t mean a. View all. Add this to one of our Superfast, Full Fibre 100, Ultrafast, Ultrafast Plus or Gigafast broadband packages to get: Powerful WiFi in every corner of your home, or money back. If you have tried them and they don't work you may find that you have to uninstall BT Virus Protect in its entirety in order to remove its add on family protection. 1 Kudo. Vodafone – 192. icon on the upper-left edge of your screen. The Zen FRITZ!Box router is a must for households where daily streaming. Only BT Complete Wi-Fi gives you reliable wi-fi in every room or £100 money-back guarantee. broadband help tool; 2 Choose if you want parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. Use your parental control PIN to control access to programmes with an age rating. They are among the top three major providers in the UK in Ofcom customer ratings. It’s important you choose a passcode that’s different to the one you use to unlock your device. 3. In short you are going via the parental controls already as a BT user, just that no sites are blocked due to hitting the content. Controls & Settings guide. BT answers our questions about affectionate controls. By using Broadband Backup, your BT Mobile parental controls will apply. Sky Broadband Shield is a set of tools designed to help make the internet a safer place for your whole family at no extra cost: Includes advanced protection that helps to prevent you accessing viruses, phishing or malware-infected sites. When I turn on parental controls the Netflix App stops working. Once turned on, you’re given an option of what categories of harmful content you’d like to block. Works when using your BT ID on UK BT Wi-fi hotspots. From speeding up your internet connection to managing your account and billing. TNT Sports on Sky TV with BT Broadband: For UK residential BT Broadband customers. . However, if you prefer a permanent removal of the filters, follow the steps below. Our Report Abuse online form is also available 24/7 . Find out more. That’s a saving of up to £120. Can you please help with blocking objectionable sites through parental control. I have set up custom parental controls. Reply. Get 3 months free broadband. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. However, he has discovered a hack, where he can create a duplicate of his ip address and connect to the wi-fi. From Monday last week the speed dropped and was losing connection. Next, select the first device that you want to control and choose the days and times for which you want to set limits. 0 Ratings. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. The account holder can choose one of our pre-defined filter levels – strict, moderate or light – or they can personalise their filter level by choosing which of the categories they. Can you login to your MyBT account and select the parental controls options and turn them on again. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. BT’s parental controls offer tight restrictions on what your child can see online. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn them back on slide the. To turn parental controls off on Android, you need to go to the Play Store. Sky Broadband Shield, sometimes just called Sky Shield, works on. However, a wide range of factors, such as distance from the router, thick walls. Re: Parental controls. Hi I have a problem, and it seems to be repeated, Our BT Parental Controls are showing as UNAVAILABLE and cannot be switched on or off as there is no tab or other means of accessing the Parental controls page ? We are also getting a message in MYBT that parental controls are being activated and to w. Broadband Extras & Apps from BT / Re: Parental controls;BTW I am a pensioner, but not yet old enough to get any discount, so I pay the whole fee, plus my BT landline, and BT YouView. BT Broadband . * * * * * * * * * * * * * * * * * * "Sometimes, the only choices you have are bad ones, but you still have to choose". How to Turn Off Internet Access at Night. For a quick fix, you can just change the password to your Wi-Fi network, which will kick off every device in your house. Subscribe to this Topic's RSS Feed;BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Parental Controls may take up to two hours to start working. Step 34: Write: "net localgroup administrators [username] /add" Remember to put your actual username instead of just [username] Step 35: Press the Enter key on your keyboard. BT Parental Controls is a network based solution which means that all devices connected to your BT Broadband will have the same level of protection applied. BT broadband security. BT Parental Controls allow you to restrict certain types of websites on all. Since moving house my BT parental controls are not working. @D1P1 thanks for confirming that, it should work on both browsers and apps. On top of that, there's the Homework Time feature to limit access to the web at certain times of the day. Circle’s parental control app and in-home device keeps things simple. These filters will also apply if you use your BT ID to log in to BT Wi-fi. Get started today. . 168. Switching off BT parental controls or changing to a public DNS server (So no BT controls) fixes the problem. View bills. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. At the end of your BT Broadband contract, there’s normally an £8/month price increase unless you re-contract onto a new plan (i. If your router has a different parental controls interface, please refer toThis article explains how to turn off parental controls on the iPhone. Customise settings. BT Parental Controls helps to protect your family from accessing unsuitable sites providing you both control and flexibility while online. what do I need to do to fix. Remove the toggle switch for Parental Controls. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. Welcome and thanks for your post! I am sorry for the problems you're having with Parental Controls. Vodafone Broadband: Save BIG ahead of Black Friday. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Browse . Sky’s Full Fibre Broadband is a game changer. More options. It takes into account the first part of the site address, such as; "and not the information after this. Welcome to BT’s official support community. WiFi Router Scheduling. Teachers and school staff. Circle will detect all your family’s Internet-connected devices. Learn more about the ways BT keeps your details secure. My parental controls aren't working. I have sent you a private message with instructions on how you can send us. 1 does not work with Access Control- I have also tried accesssing router via browser and Advanced Setting>Access Control I have no method of controlling devices it says "Access controls are now managed using the app. When activated, all devices connected to your BT Business Hub will have their content filtered to the restriction level that you’ve set. Go to Settings and tap Screen Time. That was around a week ago, and it still. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. Full Fibre’s rolling out across the UK, with thousands of homes connected everyday. @HairyJim. Ok i have read through some posts about parental control but when i log into my bt i cannot see the manage my extras anywhere in mt bt are. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT Player internet matters. You will be activated with the 'light' filter setting. All our broadband hubs have the latest technology installed to give you the best possible connection. Security. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. ADSL/Copper broadband. Thanks for watching! It would be greatly appreciated if you liked and subscribed!Music: Logic-Man of the yearCheck out our Twitter - children safe. Guides and resources. TalkTalk. 5. Thanks. 0:37. I can set and block anything and it still lets me view the websites. Hello BT. Get unlimited internet access at any of our. BT Web Protect is free to all BT Broadband customers. The "homework" time may be what you are needing to use in order to. You can find out more here - Turning Off Parent Controls. . Scam calls. Hi My Parental Controls filter is 'active' and set to 'moderate' but is not blocking any website that might fall within the categories (e. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. I have a BT Broadband Subscription - Can I stream Bt Sport for free on a TV, Mac Air or Firestick. 3. You have had too many unsuccessful attempts to login. BT have been offering customers parental controls for a number of years, but previous protection has been mainly focused on desktop and laptop computers. It’s free to BT Broadband customers and with no software to download, it's quick and easy to set up. KelvinClose. But children are smart and naturally tech-savvy; just because the control settings are in place, doesn't mean the kids won't find ways to bypass it. We would like to show you a description here but the site won’t allow us. My PC is fine with access, just happens o. So if anyone has a more elegant solution then. I've recently set up parental controls, the homework mode, so that my son cannot access social media and games at a certain time. This includes restricting children from accessing inappropriate or adult content. BT offer several TV and broadband bundles, ranging from around £38. The PG setting will block all potentially harmful content. I have that turned on to stop the kids watching youtube 24x7 when they should be doing. These filters will also apply if you use your BT ID to log in to BT Wi-fi. Screen Time offers a wider set of controls, of which Content Restrictions is just one. Seriously impressed. Wi-Fi Controls is for those with a Smart Hub 2 only, allowing more control over that device. What are parental controls ? You can control what content you access via BT's Parental Controls. Our app team is very keen to better understand this issue so we. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. The same firewall and BT Parental Controls from. Optical Network Terminator (ONT) IP Addresses. Home phone including Digital Voice. Go to the WiFi Controls dashboard. Bills &. 99. I think we'll need to get our parental controls team to check this over for you, I'll send a private message in a moment so you can get in touch with the moderation team. To set up parental controls on an Android smartphone: Open Settings and select Users. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User;. 40+ apps. On your device, open Family Link . I spent 3 hours with a BT advisor trying different solutions 5 days ago. Use Parental Control Features on Your Devices. You can also customise each level of control, allowing you to add or remove certain websites or categories of website appropriately. For some reason it doesn't seem to go off until 10. One is normally enough but we can send up to two more discs to cover your home. 99 to £60 a month. To find the model/version number of a device, check the bottom or back panel. BT Broadband Plans Summary. Discounted Broadband. You can however restrict the times the individual laptops can access the internet by using the Access controls feature on your Hub. BT does not recommend deleting the BT Parental Controls permanently. To activate on the 'Light' filter, log in or sign up to My BT, scroll down to "My Extras" and select Turn On on the BT Parental Controls panel. What can we help with? I'm moving home. However, it seems that is also blocking access to media like Netflix on my PlayStation. Proxy Sites. At the bottom center, tap Controls . Remember that parental control settings are only one part of online safety. 30 games. or call 08454 123 662 from any other device. . Subscribe to this Topic's RSS Feed; Mark Topic as New;Hi @Shaz2018 and welcome to our community. How To Access BT Hub Manager | TechXpert. 1. @D1P1 thanks for confirming that, it should work on both browsers and apps. Amazon does prompt for the PIN to perform a factory reset, but you can skip through this by using the remote and pressing play + back or right + back. Check Full Fibre availability. Example: Find Your Model Number. Good evening, Parental Controls has been turned on but it is not manageable in MyBT as Myextras is not there, its just showing the activate button which when clicked says it will take 2 hrs to turn on, however it IS on as its saying light filter is on if you try to search certain sites and blocking. You can also customise each BT Mobile on your account to access different levels of content if you wish. Someone posted an answer to a similar question which was a link to information, but that link does not work. Account holder (Primary BT ID) You're the legal owner of the account. This will open the Hub Manager. Solved: Urgent please Help - How to set up parental contro. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. Delivery charge £9. I wanted to change the filter but its not letting me to access to the parental control.